TRANSFORM LEADERSHIP & MANAGEMENT: DELIVER BRILLIANT CUSTOMER SERVICE
- Dr Chan Abraham
- Mar 1, 2023
- 1 min read
A bizarre phenomenon of shopping in English supermarkets is the consistent problem of items on the shelves being re-ordered and the store being reconfigured. The serious point about this, although inconvenience to customers is also extremely serious, is what does this tell us about the leadership and management in these stores?
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