top of page
  • Writer's pictureDr Chan Abraham

TRANSFORM LEADERSHIP & MANAGEMENT: DELIVER BRILLIANT CUSTOMER SERVICE



A bizarre phenomenon of shopping in English supermarkets is the consistent problem of items on the shelves being re-ordered and the store being reconfigured. The serious point about this, although inconvenience to customers is also extremely serious, is what does this tell us about the leadership and management in these stores?


Read the article for more…


1 view0 comments

Comments


bottom of page